1. Introduction
Welcome to RexiO ("we", "us", or "our"). RexiO is a Bangla-first AI assistant platform built for everyone. This Privacy Policy explains how we collect, use, and protect your information when you use our services at rexio.pro and related subdomains.
By using RexiO, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
- Account Information: Your name and email address when you register.
- Chat Data: Messages and conversations you have with RexiO to provide AI responses and save your history.
- Usage Data: Basic information about how you interact with our platform (e.g., features used, session activity).
- Files & Attachments: Images or documents you choose to upload during a conversation.
We do not sell your personal data to third parties.
3. How We Use Your Information
- Provide and improve the RexiO service
- Save and display your conversation history
- Send account-related emails (e.g., OTP verification, important notices)
- Analyze usage patterns to improve performance and features
- Ensure platform security and prevent abuse
4. Data Storage & Security
Your data is stored securely in encrypted cloud infrastructure. We use industry-standard security measures to protect your information from unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active. You may request deletion at any time.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export a copy of your data
To exercise any of these rights, contact us at privacy@rexio.pro
6. Children's Privacy
RexiO is intended for users aged 16 and older. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify users via email or a prominent notice on our platform. The "Last updated" date at the top of this page will always reflect the most recent revision.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
